Mô tả công việc:
(Mức lương: Thỏa thuận)- You think outside the bar boundaries and make guests feel comfortable by interacting with them in an appropriate and professional manner, both behind and in front of the bar area.
- Personalize beverage recommendations by genuinely listen to guests and anticipate guests’ needs by observing and showing honest interest in what they like or drank before.
- You acknowledge guests and remember preferred beverages and names from returning guests. Look for opportunities to positively surprise guests, through small or large gestures and acts of kindness.
- Your body language is positive and confident, yet humble, creating an inviting and approachable atmosphere for our guests.
- You know how to upsell quality products and use suggestive selling in order to complement products, resulting in a higher average spending and overall revenue increase.
- You are pro-active in supporting colleagues in Ocean Club, but also in other food and beverage outlets if requested by the management.
- Your communication with colleagues, through both body language and voice, is always calm and with a gracious tone.
- You oversee the amount of work and are pro-active in asking for assistance from colleagues whenever required.
- You ensure that the bar is stocked according to the standards and equipment is clean and well arranged. Your professionalism as a bartender shows through a perfectly arranged bar and an inviting bar appearance.
- You responsibly record orders through the Point of Sale system and actively monitor preparation times in order to deliver food & beverage items within a timely manner.
- Always live up to the standards set by the Regent brand for both beverage creations and service behaviours. You know the standard operating procedures and how to put the standards into practical use.
- You know the Forbes Travel Guide Standards that are applicable for restaurants & bars and you ensure that you implement them within the service processes.
- Follow procedures concerning inventory control, breakage, spoilage, temperature logs and cleaning tasks. You make sure that all recordings are documented, stored properly and irregularities are reported to the management.
- You pay attention to small details, which visually expresses in a spotlessly clean workspace, perfect beverage creations and a well-groomed appearance.
- You have the knowledge to solve problems on the spot, but also knows when to ask for assistance from colleagues. Always follow up on guest issues and report occurred problems to the management.
Chức vụ: Nhân Viên/Chuyên Viên
Hình thức làm việc: Bán thời gian
Quyền lợi được hưởng:
Competitive salary- Insurance as labor law
- At least 14 annual leave, 2 days off per week
- Contract 2 years included probation period
- Relocation, repatriation allowance
- Rest and relaxation, Home leave allowance
- Accommodation, uniform, transportation, and meals are provided
- Service charge as revenue
- International working environment, join courses of IHG Group
- Healthcare insurance for personal after 6 working months and for the family after 2 working years
- 24/7 accident insurance
- Other benefits
Yêu cầu bằng cấp (tối thiểu): Trung cấp - Nghề
Yêu cầu công việc:
- Qualification:
- Diploma or Vocational Certificate in Hospitality Skills or related field
- Experience:
- 1-year minimum in five-star hotel or fine dining restaurant.
- Service years in supervisor/manager level:
- 1-year previous experience in same position
- Knowledge and skills:
- Working with multi-cultural teams
- Be aware of all Health, Safety and Fire regulations and abide by their terms
- Maintain high standards of personal hygiene at all times
- Ensure that full uniform is worn at all times
- Support and adhere to the equal opportunities policy of the company
- Language:
- English
Yêu cầu giới tính: Nam/Nữ
Ngành nghề: Nhà Hàng/Khách Sạn,Pha Chế Cafe (Barista),Pha Chế Rượu (Bartender)
Trung cấp - Nghề
Không yêu cầu
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