Admin Cum Customer Service Executive ( Management Trainee) [Malaysia]


 

ABOUT THE ROLE & JOB

  • Attend daily customers inquiries via phone calls & emails and provide required follow up to clients.
  • Attend to customers complaints via calls or emails, and ensuring supplier can deliver to clients promptly , and ensuring matters can be resolved in an efficient manner.
  • Perform daily processing of order from customer and manage all associated administrative matters.
  • Check, monitor & coordinate sales order promptly, ensuring customers receive order on time by following up closely with supplier.
  • Maintain and update customer record in promptly manner.
  • Coordinate and liase with supplier to ensure deadlines to customers are met.
  • Liase with courier company for delivery of items to customers.
  • Providing administrative support to team on daily activities covering customer orders, quotation and billing.
  • Undertake other related job assigned by superior.
  • To perform ad-hoc assignment when required.
  • This is a normal working hours work ( Monday to Friday 9am – 6pm )

We're looking for Team player, detailed oriented person.

WORKING LOCATION

- BANDAR UTAMA

- 10 mins walking distance from MRT bandar utama station

CANDIDATE PROFILE

  • Passionate in technology and an entrepreneurial spirit to grow with company.
  • Possessing at least Diploma qualification in Business or equivalent.
  • Have high commitment to your work, independent, work with minimal supervision.
  • Customer-centric, people-oriented, a team player with strong passion towards maintaining good customer relationships.
  • Solution Driven, Independent, Service Oriented. Strong communication and people management skills
  • Looking for fresh graduates who likes to take up challenging roles in future – to have career progress and advancement to be senior and manager in future.
  • On-job training will be provided.
  • No experience is needed, but must possess good working attitude & ethics and interested in learning new things and go extra mile.
  • Leadership opportunities & training. Training and guidance by the founding teams with promotion opportunity to become future manager.
  • No legal or tech background is required. No experience is needed. Fresh Graduates / Diploma Holders can apply.Training will be provided.
  • Required language(s) : English, Bahasa Malaysia. Ability to speak in Mandarin is an added advantage.
  • This role would suit someone from a customer service, administrative and order processing background. The position will be based in Damansara Utama and you need to ensure that this is a convenient location for you to work.

Note : This role is immediately available and suitable candidates will be invited for interview promptly following your application.

INTERESTED ?

You may apply online by clicking the APPLY button to submit your application.

If you wish the processing to be faster, kindly email your resume, together with Cover Letter to hr[at]easylaw.com.my

Note : Include “abcd” in you’re the beginning of your email content so that we know you are serious about your application and have read all the descriptions in this indeed application

Job Type: Full-time

Salary: RM2,600.00 - RM3,800.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Commission pay
  • Overtime pay

COVID-19 considerations:
1) Yes - all colleagues wear masks
2) weekly covid test kit provided

Ability to commute/relocate:

  • Petaling Jaya: Reliably commute or planning to relocate before starting work (Preferred)

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