Job Description:-
● Handling inbound or outbound calls and/or emails
● Knowledge of TAT, compliance, ticketing systems, and CSAT.
● Working on short SLA and clearing backlogs.
● Should be familiar with Customer Empathy, customer service.
● Ensure no errors occurred while assisting customers
● Reaching productivity that meets job standards, while working with speed and accuracy.
● Answer queries about products or the company.
● Responding in a timely and effective manner to all internal communication
● Adheres to and supports company policies and practices
Job Type: Full-time
Salary: ₹25,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
- Night shift
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
Speak with the employer
+91 9315881616
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